A Stellantis TSV has just been issued against your part number at Ram Warren Truck, Sterling Heights, Detroit Assembly Complex, Windsor, or another Stellantis facility. The next 72 hours determine closure cycle time and scorecard impact.
This guide covers how to respond to a Stellantis TSV, what closure velocity looks like in 2026, and how to prevent TSVs from compounding. For emergency TSV response support, contact IDS at 905-260-2388.
What TSV Is
TSV (Tracking System for Verification) is Stellantis's formal supplier quality event tracking system. Parallels GM PRR and Ford GIR. When a plant quality contact issues a TSV, it enters the Stellantis SQA database, begins accumulating supplier scorecard impact, and stays open until the customer SQE confirms closure.
The First 72 Hours
Hour 0 to 4: Acknowledge
Same-day written acknowledgment to the plant quality contact. Establishes supplier response tree and commits to next-update timing. See our first hour playbook.
Hour 4 to 48: On-Site Presence
On-site presence at the Stellantis plant within 24 to 48 hours for material events. Suppliers responding only remotely close TSVs materially slower and see compounded scorecard impact.
Hour 48 to 72: Containment Plan Documented
Written containment plan submitted with specific gauges, criteria, dates, and verification approach. Stellantis SQA reviews containment scope during TSV closure verification.
TSV Closure Sequence
- Containment complete with quantities reported to Stellantis SQA
- Root cause identified and verified with data
- Permanent corrective action implemented with control plan updated
- Verification data collected with statistically meaningful sample sizes
- Read-across analysis complete for similar programs and platforms
- Stellantis Global 8D submitted with meaningful D5 and D6
- Customer SQE closure confirmation in Stellantis SQA system
Common TSV Closure Failures
- D6 verification too thin without statistically meaningful sample sizes
- Missing brand-specific requirements (Ram vs Jeep vs Dodge vs Chrysler have different customer-specific requirements)
- Under-scoped containment missing in-transit or Stellantis dock coverage
- Slow customer communication cadence between milestones
- Missing read-across to similar Stellantis platforms
Preventing TSV Compounding
Multiple TSVs on the same or similar defect modes in a 6-month window can trigger Stellantis supplier quality development engagement or Stellantis-imposed containment. See our Stellantis supplier requirements guide for context on the broader compliance framework.
